CHASE Login

Video demonstration and instructions on how to use the CHASE Login:

Follow These Steps to access your Chase Account:

1. First Enter the Chase Login address or URL into the address bar of your browser:

https://chaseonline.chase.com/

2. Then on the empty text field next to USER ID, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. You can click or tick off the box next to REMEMBER MY USER ID so you do not have to log in each time you try to access your account

5. Click the LOG ON button to proceed to your account

6. Make sure you check your credentials as most login pages are case-sensitive

 

 

Are you having trouble logging in to Chase?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Just above the Log on button, click the link that says FORGOT YOUR USER ID OR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. 

3. On the first page, you will have to enter in information to confirm your identification. This information includes your SSN (Social Security Number) and your ATM, debit or credit card number. 

4. Once you have entered in the information on the spaces provided, click on the NEXT button to retrieve your username. 

5. Next, you will be sent an identification code to retrieve your password. Simply follow the instructions stated on the next page to reset or retrieve your Password. 

 

 

Are you still having trouble logging in to your account? No problem, simply contact Chase directly and get help with your Chase Login:

Domestic: 

1-877-CHASEPC 
(1-877-242-7372)

Outside the U.S.: 
1-713-262-3300

For Deaf and Hard 
of Hearing Customers:

Operator Relay Services:
1-866-443-0910

TDD/TTY Machines:
1-800-CHASETD 
(1-800-242-7383)